Hodges recognizes the importance of safeguarding customer information. We strive to manage your personal information based on our basic belief of respect for the individual. This Policy describes:
- Security safeguards
- How and why we collect your personal information.
- How your information is used and protected.
- When and with whom we share your information.
- The choices you can make about how we collect, use and share your information
Safeguarding customer information is very important to us. We maintain physical, electronic and procedural safeguards to guard your personal information. All personal information is transmitted and protected by encryption technology using Secured Socket Layer (SSL) protocol.
Although we will use all reasonable efforts to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Hodges Badge Company and /or Hodges Recognition will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
Information You Provide Us
The www.hodgesrecognition.com web site collects information from your entry of your contact information when you place an order, request a catalog, signup for emails, and setting up an account. This information may include your name, shipping/billing address, email address, phone number, credit card information, and personal interests and information used to verify your identity or for fraud prevention purposes. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
Information Provided By Third Parties
When you use a credit card, we utilize a third party to process your credit card. The third party credit card processor communicates an approval to our site, so that we can complete your transaction. We do not keep your credit card information on file.
Information We Collect
We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
- We use "cookies" to recognize you as you use or return to our site(s). This is done so that we can provide a continuous and more personalized shopping experience, and may save you the need for re-entry of information you already have provided us. A cookie is a small text file that a website or email may save to your browser and store on your hard drive.
- We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.
- We may also collect technical information such as your internet protocol address, your device operating system and browser type, the address of a referring website, if any, and the path you take through our websites.
How We Use Information
The www.hodgesrecognition.com web site uses the personally identifiable information we collect online principally to provide you with the products and service(s) you have ordered and to let you know about other offerings which may be of interest to you.
Although unlikely, in certain instances we may disclose your personally identifiable information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Hodges Badge Company, Inc. or to others.
Specifically we use:
- Personal information to:
-Help us provide personalized features
-Tailor our sites to your interest
-Get in touch with you when necessary
- Contact information internally to:
-Direct our efforts for product improvement
-Contact you as a survey respondent
-Notify you if you win any contest
-Send you promotional materials
-Send an invoice when you purchase products or services
- Anonymous traffic information to:
-Recognize your access privileges to our websites
-Make sure that you don't see the same ad repeatedly
-Help diagnose problems with our server
-Administer our Web sites
-Track your session so that we can understand better how people use our site.
- The site contains links to other Web sites; Hodges Badge Company / Hodges Recognition is not responsible for the content or the privacy practices employed by other sites, but we do carefully screen all of our marketing partners to confirm that their privacy policies are consistent with ours.
To serve you better, we combine information you give us online and through our catalogs to enhance and personalize your experience with us and to communicate with you about our products and events that may be of interest to you
From time to time we may also establish a business relationship with marketing partners whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might share and cross-reference information, including personally identifiable information about you, to enable such persons or entities to contact you regarding products and services that may be of interest to you. We only share the information we believe is appropriate to enable marketing partners to carry out their responsibilities under our contracts, and we require that the information be used only for the specifically authorized purpose and that it is confidentiality be maintained.
We use your email address to provide you with electronic order confirmations, communicate with you about customization requirements, order status, delivery status and also to update you on www.hodgesrecognition.com events, promotions and product information. You are able to remove your email address from these email communications at any time, for any reason. We provide an opt-out link on each email.
We want to communicate with you in ways you want to hear from us and only disclose your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our marketing partners and/ or our service partners.
If you do not want to receive e-mail from www.hodgesrecognition.com, please send a message via e-mail at email@example.com or postal mail. An opt-out link is also provided on each email.
If you supply us with your postal address on-line you may receive periodic catalog mailings with information on new products and services or upcoming events. If you do not wish to receive such catalog mailings, please send a message via e-mail at firstname.lastname@example.org or postal mail. If you choose not to receive information from our marketing partners, please send a message via e-mail at email@example.com or postal mail. Please be sure to include your email address, full name, and specifically what information you do not want to receive, such as "no catalogs offers", "no email offers", or "no sharing of information with partners".
We will respond to reasonable requests within a reasonable time but please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs, we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive communications.
Updating, Correcting and Deleting Information About You
If you would like to update or correct your email address, postal address or other personal information with us, please send a message via e-mail at firstname.lastname@example.org or postal mail. Please include your email address, full name, and specifically what information you would like to update or correct.
Our website is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children's On-line Privacy Protection Act of the United States. If you believe that we have received information from a child or other person protected under such law, please notify us immediately by calling us at 1-800-556-2440 or by sending us an email at email@example.com, and we will take reasonable steps to remove that information from our database.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
For questions regarding this policy, contact:
Hodges Badge Company, Inc.
1170 East Main Road
Portsmouth, RI 02871
Last Updated: October 27, 2014